Cookie Policy

Cookies are small text files stored on your device when you visit websites. They help websites remember information about your visit, such as your preferences and login status, making your next visit easier and the site more useful to you.

CrownDesk uses cookies and similar technologies (like web beacons, pixels, and local storage) to provide, secure, and improve our services. This policy explains how we use these technologies and your choices regarding them.

Types of Information Collected

• • Login credentials and session management
• • User preferences and settings
• • Usage patterns and feature interactions
• • Device and browser information
• • Performance and error diagnostics

Essential cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Authentication & Security

• • Login session management
• • CSRF protection tokens
• • Security monitoring and fraud prevention
• • Two-factor authentication state

Functionality

• • User interface preferences (theme, language)
• • Shopping cart and form data persistence
• • Load balancing and service routing
• • Feature flags and A/B testing assignments

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the user experience and identify issues.

Usage Analytics

• • Page views and navigation patterns
• • Feature usage and interaction metrics
• • Session duration and bounce rates
• • Device and browser statistics

Performance Monitoring

• • Page load times and performance metrics
• • Error tracking and debugging information
• • Server response times
• • User experience quality scores

Third-Party Analytics

Marketing cookies are used to track visitors across websites to display relevant and engaging ads. You can opt out of these cookies without affecting essential website functionality.

Advertising & Remarketing

• • Personalized ad delivery and frequency capping
• • Cross-platform remarketing campaigns
• • Conversion tracking and attribution
• • Lookalike audience creation

Social Media Integration

• • Social sharing functionality
• • Social login integration
• • Social media advertising pixels
• • Content engagement tracking

Email Marketing

• • Email open and click tracking
• • Automated email campaign triggers
• • Subscriber behavior analysis
• • Personalization and segmentation

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block or alert you about cookies, but some parts of our site may not work properly.

Cookie Consent Manager

When you first visit our site, you'll see a cookie consent banner. You can customize your preferences by category and update them anytime through our cookie settings panel.

Opt-Out Options

Data Security

Cookie data is transmitted securely using HTTPS encryption. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, or deletion.

Retention Periods

• • Session cookies: Deleted when you close your browser
• • Persistent cookies: 30 days to 2 years depending on purpose
• • Analytics data: Aggregated and anonymized after 26 months
• • Marketing data: Deleted after 13 months of inactivity

International Transfers

Some cookie data may be transferred to and processed in countries outside your region. We ensure appropriate safeguards are in place through Standard Contractual Clauses and adequacy decisions.

Your Rights

You have the right to access, correct, or delete your cookie data. Contact us at privacy@crowndesk.com to exercise these rights or for questions about our cookie practices.