Support Center

We're here to help

Get the support you need to make the most of CrownDesk. From setup to advanced features, we've got you covered.

Live Chat

Get instant help from our support team

Phone Support

Speak directly with our experts

Screen Share

Get personalized assistance

Browse by Category

Getting Started

Setup guides, first steps, and account creation

Initial Setup GuideUser Account CreationData Migration

User Guides

Step-by-step tutorials for all features

Appointment ManagementPatient RecordsInsurance Processing

Troubleshooting

Common issues and solutions

Login ProblemsSync IssuesPerformance Tips

Billing & Plans

Subscription, payments, and billing

Plan ComparisonPayment MethodsUpgrade/Downgrade

Security & Privacy

HIPAA compliance, data protection

HIPAA ComplianceData SecurityAccess Controls

Video Tutorials

Watch and learn with video guides

Feature OverviewsBest PracticesAdvanced Tips

System Status

Platform Status
Operational
API Services
Operational
Data Sync
Operational
Mobile Apps
Operational

Support Hours

Live Chat & Email
24/7 Support Available
Phone Support
Monday - Friday, 9:00 AM - 6:00 PM EST
Screen Share Sessions
Monday - Friday, 9:00 AM - 5:00 PM EST

Emergency Support: Critical issues are handled 24/7. Call our emergency line for urgent practice-affecting problems.

Still need help?

Can't find what you're looking for? Our support team is standing by to help you succeed with CrownDesk.