Security & Compliance

Encryption in Transit

• • TLS 1.3 encryption for all data transmission
• • Perfect Forward Secrecy (PFS) implementation
• • Certificate pinning and HSTS enforcement
• • End-to-end encryption for sensitive communications

Encryption at Rest

• • AES-256 encryption for all stored data
• • Database-level encryption with AWS RDS
• • Encrypted file storage with AWS S3
• • Hardware Security Module (HSM) key management

Key Management

• • AWS Key Management Service (KMS) integration
• • Regular key rotation (every 90 days)
• • Multi-party key escrow for recovery
• • Hardware-backed key storage

Cloud Security

• • AWS infrastructure with SOC 2 Type II certification
• • Multi-region deployment with automated failover
• • Virtual Private Cloud (VPC) network isolation
• • Web Application Firewall (WAF) protection

Network Security

• • DDoS protection with AWS Shield Advanced
• • Intrusion Detection and Prevention Systems (IDS/IPS)
• • Network segmentation and micro-segmentation
• • VPN access for administrative functions

Application Security

• • OWASP Top 10 vulnerability protection
• • Static Application Security Testing (SAST)
• • Dynamic Application Security Testing (DAST)
• • Regular penetration testing by third parties

Multi-Factor Authentication

• • Mandatory MFA for all user accounts
• • Support for TOTP, SMS, and hardware tokens
• • Biometric authentication options
• • Risk-based authentication and adaptive MFA

Role-Based Access Control (RBAC)

• • Principle of least privilege enforcement
• • Granular permission management
• • Automatic access revocation upon role changes
• • Regular access reviews and attestations

Session Management

• • Automatic session timeout after inactivity
• • Concurrent session limits
• • Session hijacking protection
• • Device fingerprinting and anomaly detection

24/7 Security Operations Center

• • Real-time security monitoring and alerting
• • Security Information and Event Management (SIEM)
• • Machine learning-based threat detection
• • Dedicated security team with 15-minute response time

Audit Logging

• • Comprehensive audit trails for all system activities
• • Immutable log storage with cryptographic integrity
• • Real-time log analysis and correlation
• • Compliance-ready audit reports

Incident Response

• • Formal incident response plan and procedures
• • Automated threat containment and remediation
• • Regular incident response drills and tabletop exercises
• • Customer notification within 24 hours of confirmed incidents

Healthcare Compliance

Security Certifications

Privacy Regulations

For Healthcare Organizations

• • Implement strong password policies (12+ characters, complexity requirements)
• • Enable multi-factor authentication for all users
• • Regularly train staff on security awareness and phishing prevention
• • Conduct regular security assessments and penetration testing
• • Maintain current software updates and security patches

For Individual Users

• • Use unique, strong passwords for your CrownDesk account
• • Enable two-factor authentication
• • Log out of shared or public devices
• • Report suspicious activities immediately
• • Keep your devices and browsers updated

Reporting Security Issues

If you discover a security vulnerability, please report it responsibly to our security team at hello@xaltrax.com. We maintain a responsible disclosure policy and will respond within 24 hours.